Cancellation & Refund Policy

Last Updated: December 2024

Please read this document carefully. It governs your use of our services and website.

1. Standard Cancellation Policy

Cancellations are subject to the following timeline and refund structure:

  • 30+ days before safari: Full refund minus 10% administrative fee
  • 15-29 days before safari: 50% refund
  • 7-14 days before safari: 25% refund
  • Less than 7 days: No refund

Note: Forest department permit fees are non-refundable in all cases.

2. Cancellation by Rajasthan Wildlife Safari

If we cancel your booking due to:

  • Forest department closures: 100% refund or reschedule option
  • Natural disasters or emergencies: Full refund or credit for future booking
  • Operational issues: Full refund plus compensation voucher

3. Rescheduling Policy

  • One-time free rescheduling allowed if requested 15+ days in advance
  • Subject to permit availability for new dates
  • Additional rescheduling requests may incur a fee

4. No-Show Policy

Guests who do not show up for confirmed safaris without prior cancellation notice are not eligible for any refund.

5. Refund Processing

  • Refunds are processed within 7-10 business days of cancellation approval
  • Refunds are issued to the original payment method
  • Bank processing time may take an additional 5-7 business days

6. Weather Conditions

Safaris operate in most weather conditions. However, if the forest department declares unsafe conditions and cancels permits, guests will receive a full refund or reschedule option.

7. How to Request Cancellation

To cancel your booking:

  1. Email info@rajasthanwildlifesafari.com with your booking ID
  2. Call +91 9352770422 during business hours
  3. Request cancellation at least 7 days before your safari date for eligible refund

Questions or Concerns?

If you have any questions about this policy or need clarification, please don't hesitate to contact us.

Email: info@rajasthanwildlifesafari.com

Phone: +91 9352770422

Available 6:00 AM – 9:00 PM (All Days)